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Service

We will reply you in 24 hours
Our highly qualified ZHULIN service staff is at your disposal 24 hours a day, 7 days a week via our Service Hotline, which provide you with professional services including service center information, price consultations, technical support, product complaints, and sales support. to find a solution for you as quickly as possible.
Technical Supports
Zhulin Group has more experienced with technical team, who will provide clients professional technical support according to the practical field.
ZHULIN transport services
Delivery terms such as EXW (EX Works), FOB(Free On Board), CIF(Cost Insurance and Freight), DDP(Delivered Duty Paid),etc., could be among your consideration before starting a new business with us.We will provide you the best customer service, and help to arrange the most economical and safe way for your cargo.
frequently asked questions
How to control size, ash, iodine, quantity?
We have professional crushing machine to control the size.
For ash, we have screening machine and can process with washed way.
For iodine, we have temperature control cabinet to change the degree to get the right iodine. Besides,
our tester worker will test the iodine for every batch of production.
For quantity, every bag will be weighted and noted.
For gas purification, many clients want to remove H2S, what is the H2S breakthrough capacity?
Our pellet activated carbon can reach 0.14-0.25g/ml.
What is the package?

Generally, it is 20kg/bag, 25kg/bag, 50kg/bag, 500kg/bag.
Some clients requires pallet, we can do according to clients requirement.


zhulincarbon activated carbon packaging

How about the delivery time?
Our warehouse is 4,000m2, generally, we will put some stocks for the hot selling products. We can send the goods to clients asap after payment.
How to confirm the quality?
We accept SGS and BV department to test the quality.
If any other questions Contact us for here.